🛠️ Support & Help Center
We’re Here to Help You Every Step of the Way. Whether you’re setting up your first digital logbook, managing client records, or troubleshooting a feature — our team is here to support you.
🧾 Account & Setup
- Need help creating your DigiLog account?
- Not sure how to verify your lawyer credentials?
- Want to customize your logbook or profile?
👉 Visit our Setup Guide or contact our onboarding team for personalized assistance.
✍️ Using DigiLog Features
- Adding and managing client records
- Uploading agreements and certificates
- Capturing digital signatures
- Setting up expiry reminders and notifications
👉 Check our Feature Tutorials or Video Walkthroughs for step-by-step help.
💳 Billing & Subscription
- Payment issues via Razorpay
- Changing or cancelling your plan
- Downloading invoices
- Managing auto-renewals
👉 Visit the Billing FAQ or email billing@getnomik.com
🔐 Security & Privacy
Your data safety is our highest priority. If you have concerns about your account, need to report suspicious activity, or want to understand our encryption standards, reach out to our security team.
👉 Contact: security@getnomik.com or read our Data Protection & Privacy Policy
⚙️ Technical Support
- Dashboard or login errors
- E-signature not working
- Document upload issues
- Performance or access delays
👉 Email support@getnomik.com or raise a ticket via your DigiLog dashboard.
🕒 Support Availability
Email Support: 24/7
Live Chat: Monday–Saturday, 9:00 AM to 7:00 PM IST
Response Time: Within 24 hours for all queries
🤝 We Value Your Feedback
Help us improve DigiLog by sharing your ideas, suggestions, or feature requests. Submit feedback at feedback@getnomik.com or directly from your DigiLog dashboard → Help → Feedback.